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Summary: There are various reasons for the failure of importing MP4 to Adobe Premiere, you can check them in the post and fix the issue accordingly. If you want to solve it once and for all, convert or transcode MP4 to Premiere-friendly format in VideoProc Converter. These same files are usable on all other video software I own, as well as a lower-end video editor.

Any solutions? Adobe Premiere Pro is surely one of the supporters of MP4. It should have been able to read MP4 files like all others. Then, drag and drop MP4 videos from Windows File Explorer or Mac Finder to its media bin where you can sort files by various standards. Next, drag one or multiple videos to the timeline, and you'll play the video on the preview window. Whichever you run into, you can find effective solutions in the following sections.

Three possible reasons may cause Premiere Pro not to import video: your MP4 video file got a problem, your Premiere Pro software got a problem, or your computer got a problem. To pin down what exactly goes wrong, you need to do the troubleshooting one by one. Can any other video player play your MP4 file? If it could, then your file is not broken. If all files with the. If changing settings in Premiere Pro won't work, there could be something wrong with your source file, you can either go to solution 1 to re-encode the video into the editing-friendly format, or export the MediaInfo as a reference when seeking help.

Analysis: If the MP4 file doesn't have a playback error, and the troubleshooting steps we mentioned above can't fix up the MP4 import failure error, it is very likely the problem is on the codec. And that can be solved by re-encoding the MP4 video file.

And then import MP4 again to your Premiere Pro. There should be no problem anymore. Step 1. Whatever the error is or you will encounter, take "Restart" always as your first troubleshooting step.

It solves the vast majority of the problems of electronic devices. Too much media cache may render you fail to import MP4 file to Premiere Pro. Then get back to test whether you can load the MP4 to Premiere Pro or not. Both updates to software and hardware may render potential errors.

Follow the below 5 simple tricks to fix Premiere not importing MP4 file issue. Besides, trial version may have effect on it sometimes. Besides, are you using a trial version? If yes, you are more suggested to cost USD If Premiere Pro can't load your MP4 file even you are using the latest version, roll back to the old version and try again. Adobe Premiere Pro CC requires the newest version of graphics drivers. So updating your GPU driver might solve file import failure problem.

According to the feedback from some users, installing QuickTime could fix the MP4 importing issue temporarily. But bit QuickTime support has been discontinued. Download QuickTime 7. According to the feedback of some users in the Adobe forum, for certain video files, the MP4 won't import error can be fixed by changing file name or file extension. File name containing a long string of words or letters from non-English alphabet could be problematic under certain circumstances.

As for file extension, if your MP4 video is from DJI devices, you can try to change its extension to. MP4 is merely a container format, and it is the video stream codec and audio stream codec that matters. The solution is situation-specific, such as where is that MP4 file comes from what device , does it come from a device directly, or it has been converted to MP4 from another format. If you tried the above solution, and still cannot import MP4 to Premiere, you can export the MediaInfo of that MP4 video, and send it over to us, or to any forum you frequently hang out.

With detailed MediaInfo, people can help you to analyze the Premiere Pro file import failure. If all the methods above are unable to solve the problem of Premiere Pro can't import MP4 file, you can try an Adobe alternative called VideoProc Vlogger. Developed as an impressive and simple video editor, VideoProc Vlogger lets you import MP4 files, and other video formats smoothly.

Also, you can rely on it to polish your MP4 videos like add music, add subtitles, add effects , split, rotate, trim, change speed , change color, record voice, record screen, and more.

Adobe Premiere supports most popular container formats and codecs. If you want to know what formats are not supported by Adobe Premiere Pro , read and check for details. They can be regarded as a box to hold media data compressed by different compression and encoding technique. That is to say, it is the codec rather than file container formats that determine whether Premiere can read the file or not. Jordi was an amateur tech enthusiast, but now an editor who has published hundreds of stories covering hardware acceleration, video editing, software review and how-to guides.

He is more like a "tech support" with adventurous soul, eagerly grabbing cutting-edge video technologies off in a professional yet easy-to-understand style, and enjoying gliding, diving, etc. VideoProc is a primary branch of Digiarty Software that is a leading multimedia software company founded in It endeavors to provide easier hardware-accelerated video audio editing and conversion solutions. The installed base of the VideoProc product has reached 4. Any third-party product names and trademarks used on this website, including but not limited to Apple, are property of their respective owners.

Create cinematic videos and beyond. Learn More. VideoProc Converter One-stop video processing software. Convert, transcode, compress, download and record. VideoProc Converter Convert, transcode, compress, download and record. Canon Video Solution Everything you need to enhance and edit Canon videos into stories. Drone Video Solution Handy tools to polish your drone shots - turn ordinary into cinematic. Possible reason 1.

Possible reason 2. Wrong settings in Premiere Pro If all files with the. Possible reason 3. MP4 file-specific problems If changing settings in Premiere Pro won't work, there could be something wrong with your source file, you can either go to solution 1 to re-encode the video into the editing-friendly format, or export the MediaInfo as a reference when seeking help.

Convert MP4 to Premiere Pro Compatible Format Analysis: If the MP4 file doesn't have a playback error, and the troubleshooting steps we mentioned above can't fix up the MP4 import failure error, it is very likely the problem is on the codec. Up to 47x conversion speed with full GPU acceleration supported. Free Download For Win 7 or later. About The Author. Jordi D. Subscribe to VideoProc Subscribe. All rights reserved.